The author's views are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.
“Who has X near me?”
This customer FAQ has become all the more important since 2020, with the public relying heavily on the Internet to help them remotely source goods and services while spending as little time as possible on business premises.
Google gets this, and is taking one step after another to position itself as the intermediary for this foundational query. Becoming the “transaction layer of the Internet[1]” is how my friend and colleague David Mihm[2] of Near Media[3] describes Google’s aims when it comes to online shopping and the role they plan to play in it. As local businesses everywhere have scrambled to implement e-commerce and delivery features, Google has been very busy, too, with its own developments.
Perhaps the simplest of all these opportunities to get started with is Google My Business Products — a sort of virtual window shopping interface that can really spruce up your listings. Located in eligible GMB dashboards and with an output that’s visible on several local search interfaces, this feature could not be easier to use.This illustrated tutorial will walk you through adding your most important products and services to Google My Business Products, building your confidence that you are keeping apace with local search expanding to encompass local shopping search.
Who can and can’t add Google My Business products to their listings?
If you sign into your Google My Business dashboard, and you see a tab in the left menu for “products” you are eligible, with the exception of the products listed here[4] that you can’t upload.
If you