In my first blog[1] I wrote about how we are currently in the fourth industrial revolution -- the digital age. The amount of data being generated and put into the cloud is transforming the way organisations were interacting with their employees and customers.

However, for these businesses to truly stay nimble and agile, they also need to be able to let their staff become creative. Recent research from Steelcase revealed [2]that 72 per cent of workers believe that their own future success depends on their ability to be creative. This suggests innovation is not good enough to do a base role;staff also need to be creative to get ahead in their workspace - that is linked to both the culture and environment.

While you get flexibility by leveraging the cloud,a key challenge is that there are still questions around workflow manageability. However, organisations are implementing ways to figure all of this out. One of our large banking customers with a typical organisational structure is using a program where they put teams into pods.

These cross-structure pods go after different challenges or issues they see in the market.For nearly a third of their time they are working in this dynamic pod and leveraging great cloud technology and reporting through that, as opposed to traditional organisational structure.

I think it's a great example of how a big institution is trying to be nimble, and agile through the human resources side, and coming up with ideas to enable that.It drives home the importance of bringing culture and HR to business transformation.

For an organisation to be competitive in their industry, theyneed engaged employees that are also empowered.Staff feedback is crucial in gaining insight so you can innovate products and services.

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